zimsaas
Preparing ZimSaaS

Keep every customer moving.

Bring conversations, contacts, bookings and follow-ups into one clear system.

A unified CRM workspace shows an incoming enquiry, customer context, the next task, and a confirmed bookingCustomer workspaceLiveTariro M.NEW ENQUIRYWhatsAppConsultationProfile capturedMESSAGE“Can I book Friday morning?”Next taskConfirm timeBookingFri · 10:30Ready to confirm

Know what is working.

See where enquiries come from, how many turn into bookings and where opportunities are being lost.

A reporting dashboard compares enquiries, bookings, conversion, and lead sourcesPerformanceThis monthEnquiriesGrowingBookingsOn trackConversionImprovingEnquiries to bookingsLead sourcesWhatsAppWebsiteReferral

Every conversation in one place.

See customer messages in one shared inbox, with the full conversation ready whenever your team replies.

A shared inbox keeps customer conversations and contact details togetherShared inboxAll conversationsTariro M.Can I book for Friday?Brian N.Thanks, I received it.Nyasha P.What time do you close?Tariro M.Active enquiryLast contactTodayNext stepConfirm bookingSourceWhatsApp

See every opportunity clearly.

Move enquiries through a simple pipeline so you can see what is new, what needs follow-up and what is close to becoming a customer.

Enquiries move through a clear pipeline from new lead to customerOpportunity pipelineLive viewNew enquiryWebsite enquiryWhatsApp leadQualifiedConsultationQuote requestedBookedFriday morningWonNew customer

Know the full story.

Keep messages, notes, appointments and previous activity together on one customer record.

A customer record combines contact details, notes, messages, and appointmentsCustomer recordComplete historyTariro M.CustomerPhoneSavedLast visitThis monthMessage receivedAsked about availabilityInternal notePrefers morning bookingsAppointment bookedConfirmation sentFollow-up dueReview request ready

Follow up without remembering.

Send the right message, create a task or restart a conversation automatically when a lead goes quiet.

An automatic follow-up message is sent to a customer after the conversation goes quietCustomer follow-upSent automaticallyThanks, I’ll think about it.Previous messageHi Tariro — still interested?I can help you find a time.Sent automatically · Delivered

Turn interest into bookings.

Let customers choose a time, receive confirmation and move into the next stage without manual admin.

Available appointment times sit beside a clear list of upcoming bookingsBookingsCalendar connectedAvailable timesTueWedThuOpenOpenBusyOpenSelectedOpenOpenOpenOpenUpcoming bookingsNext few daysTariro M.Consultation · TuesdayConfirmedBrian N.Follow-up · WednesdayConfirmedNyasha P.New booking · ThursdayConfirmed

Ready to keep every customer moving?

Tell us how you manage enquiries, bookings and follow-ups today. We’ll help you bring them into one clear system.